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The rates provided for you on this website are available ONLY through BookAvailable.com(Skyline Travel Agency) and its partner sites. Please DO NOT call the hotel direct, as they WILL NOT have the same rates in their reservation system.
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Your credit card will be charged ONLY after the booking is confirmed. Once the credit card is processed, we will email your CONFIRMATION VOUCHER to you, which MUST BE retained for check-in purposes.
Please note that if you provide an American Express or Diners Club credit card for payment of your booking, the transaction may be charged in a different currency to the one in which your booking rates were quoted. The cost of your booking is converted using our bank's exchange rates on the day of the transaction.
The holder of the credit card used for the booking MUST sign the CONFIRMATION VOUCHER. If the cardholder does not sign the CONFIRMATION VOUCHER, it WILL NOT be accepted by the hotel.
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Due to processing requirements, on occasion hotels are unable to confirm a reservation immediately. We require 1 to 2 days to confirm reservations for hotels when hotels looks on requests, only if hotel looks available, will be confirmed immediately:
Disclaimer: Whilst we endeavour to process your booking request within the time guidelines shown above, unfortunately at times we are unable to finalise your request within this limit. Circumstances that may cause delays in replying to you include international public holidays and time zone differences.
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If you cancel your booking LESS THAN 4 (FOUR) DAYS prior to check-in, a cancellation fee equal to 1 (ONE) NIGHT'S accommodation cost will be incurred.
NOTE: Failure to arrive at your hotel will be treated as a late cancellation and will incur a cancellation fee as above.
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All cancellations must be made IN WRITING using one of the following methods:
- Our by E-mail;
- A fax on +90 212 529 4640 or Phone; +90 212 529 3939
When you contact us, we require any 2 (TWO) of the following, so that we may efficiently process your request and reply to you:
- Your Booking ID
- Email Address used in the booking
- Name and Surname used in the booking .
If you require us to correspond with an email address that is not the one used in the original booking or the one via which the amendment was sent, please include the new details with the amendments required.
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The client must submit a valid credit card when completing the credit card form. All care must be taken by the client to ensure that the information provided in the credit card form is correct. BookAvailable.com (Skyline Travel Agency) takes no responsibility for any incorrect information submitted.
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The client must submit a valid email address on the Reservation Form. This email address will be used for all future correspondence relating to your booking. All care must be taken by the client to ensure that the information provided in the Reservation form is correct. It is the client's responsibility to advise BookAvailable.com if an error in the email address was submitted on the Reservation Form or any other correspondence. BookAvailable.com takes no responsibility for any incorrect information submitted.
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BookAvailable.com intends to provide you with all the services that you request from us. In rare cases, when it is not possible to confirm your reservation due to overbooking or other circumstances, we will endeavour to offer you an alternative of comparable price and standards. If this occurs, we will contact you via e-mail and request your authorisation to proceed with this new booking. If you decline the alternative, and you were already charged for the original booking, a full refund will be given to you as soon as possible.
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Lisbon
Hotels